We reserve the right to refuse sale or cancel any sale at any time for any reason. If that occurs, a full refund of any deposit will be given. If you decide to terminate the sale, then you will immediately forefit your entire deposit. We will guarantee our chinchillas(s) to be healthy before leaving our care. However, we cannot be held responsible for any unforseen health issues once the chinchillas(s) have left our care. If you buy a show quality animal, this does NOT guarantee showing success, show quality offspring, or the ability to reproduce. The chinchillas(s) must be paid in full before allowed to leave. Chinchilla(s) prices will vary depending on quality and age of the animal(s). We are unable to provide shipping at this time, so you must be able to pick up the chinchilla from us directly. If you are interested in a particular color/sex of either a chinchilla that is not currently available, I will add your name to our waiting list and contact you when we have what you are looking for. Pet only or rescue chinchilla(s) are sold without pedigrees. I will supply you with a sample of food along with a chinchilla care sheet. I will also include your chinchilla's pedigree papers IF the animal is show and breeding quality. Please remember that we will gladly answer any questions you may have about the care of your new animal(s). If at anytime you can no longer care for your animal we will take it back but will NOT pay for it, you must surrender it back to us.